About Order

1.What is the minimum order quantity ?
Most of the products have not minimum order

if you need order more than 3,000USD or 300 pcs per style/color/size, please get in touch with our business manager diretly
：services@lat.net.au （Lily）

2.About the order process
we make that place the order from us is as secure and simple as possible. You could make order from our web site online.

At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).

And then ,After you place the order and pay it,then we will check your pay, and send the parcel to you in time, and then we will tell you the tracking number, so you could check online.

3. What should I do when fail to place order ?
Steps:

A. Use other browsers. There’re many browsers you can use, such as IE, Firefox, Google chrome, Safari, Opera, etc.

B. If it still doesn’t work, you can copy the goods list including item number, size and color; send us by email together with your username on our site, and also your full shipping address. We’ll place the order for you and then let you know.

4. Can you separate my order to several packages in order to avoid tax in custom ?
Usually we send only one package for one order unless it’s too large to be put into one box,but also only one tracking number. If you want us to send two or more packages, please write down the request in the Notice when you submit the order. But more packages, more shipping cost need pay, you know.

5. Can I confirm stock status with you before payment ?
Yes, after you place the order, we’ll check and inform you which items are out of stock,But as you know, our stock status is changing every hour, so we can’t promise that the items will be still in stock when we prepare your order.

6. What will happen if there are out-of-stock items in my order after payment ?
So as not to delay your order, we'll send out the ready items on time,If the item is out of stock,we will contact you at the first time to confirm that whather you want change other one or get the money back.

7. Why my cart is empty when I open it again next day ?
Because our system stores the cart in the cache of the browser, so once the cache has been cleared, the cart will be empty.